Privacy Policy

Welcome to Bhoome. Your privacy is important to us. This Privacy Policy outlines how Bhoome ("Company", "we", "our", or "us") collects, uses, discloses, stores, and protects your personal information when you use our website, mobile application, or engage with us for real estate services in India.

By using our services, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

Full Name
Contact Details (Email address, Phone number)
Residential/Business Address
Government ID details (e.g., PAN, Aadhaar)*
IP address and geolocation data
Employment/occupation details
Property ownership or rental history

1.2 Sensitive Personal Data or Information (SPDI)

Financial details (bank account numbers, payment card info)
Biometric information (if required for verification)
Health-related information (if required for accessibility)

*Collection of Aadhaar or other government-issued ID is only done as per applicable legal requirements and with your consent.

2. How We Collect Your Information

Forms on our website or app
Registration and account creation
Direct communication (phone, email, in-person)
Cookies and analytics tools
Third-party sources (e.g., government registries)

3. Purpose of Collection and Use

To verify identity and eligibility
To list or search properties
To facilitate transactions
To comply with legal obligations (e.g., KYC)
To provide customer support
To improve our services
To send updates or marketing communication (with opt-out)

4. Legal Basis for Processing

Consent
Contractual necessity
Legal obligation
Legitimate interests

5. Sharing and Disclosure

With service providers (e.g., payment gateways)
With regulatory authorities as required
With other users (with consent)
During mergers or acquisitions

6. Data Retention

We retain your data as long as necessary for business, legal, or tax purposes, and securely delete or anonymize data when no longer required.

7. Your Rights

Right to access
Right to correction
Right to withdraw consent
Right to deletion
Right to opt-out of marketing

To exercise your rights, email us at support@bhoome.com.

8. Data Security Measures

We implement industry-standard security protocols including SSL encryption, access controls, firewalls, and periodic security audits.

9. International Transfers

If data is transferred outside India, we ensure adequate protection and compliance with Indian data protection laws.

10. Cookies and Tracking

We use cookies to analyze traffic, personalize content, and improve service experience. You can manage your cookie preferences through your browser.

11. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

12. Grievance Redressal

Grievance Officer:
[Name]
[Designation]
Email: support@bhoome.com
Phone: +919900096030
Address: Bangalore, Karnataka
Response Time: Within 15 business days

13. Changes to This Policy

We may update this policy periodically. Any material changes will be communicated via email or posted prominently on our website.

14. Contact Us

If you have any questions or feedback, contact:

Bhoome Real Estate Pvt. Ltd.
Email: support@bhoome.com
Website: www.bhoome.com
Address: Bangalore, Karnataka